Our Terms & Conditions

1. Introduction

Welcome to Fixnow ("Website," "We," "Us," or "Our"). By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions ("Terms and Conditions"). If you do not agree with these Terms and Conditions, please do not use this Website.

2. Website Use

2.1. Age Requirement

You must be at least 18 years old or have the legal capacity to enter into a contract to use this Website. If you are under 18, you may only use this Website with the consent and supervision of a parent or legal guardian.

2.2. Account Responsibility

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password.

3. Products and Services

3.1. Product Descriptions

We make every effort to display accurate and up-to-date information about our products and services. However, we do not warrant the accuracy, completeness, or reliability of product descriptions, images, pricing, or any other content on this Website.

3.2. Pricing

Prices are subject to change without notice. We reserve the right to refuse or cancel orders at our sole discretion, including but not limited to orders with incorrect pricing or product information.

4. Ordering and Payment

4.1. Placing Orders

When you place an order on our Website, you are making an offer to purchase the products or services in your cart. We reserve the right to accept or reject your offer at our discretion.

4.2. Payment

Payment methods accepted on this Website are outlined in the payment section. We use secure payment processing methods, but we are not responsible for any unauthorized access to your payment information.

5. Shipping and Delivery

5.1. Shipping Methods

We offer various shipping options. The shipping method you choose may affect delivery times and costs.

5.2. Delivery Times

We make every effort to meet estimated delivery times, but they are not guaranteed. Delays may occur due to factors beyond our control.

6. Returns and Refunds

Please review our separate Return Policy for information on returns and refunds.

7. Intellectual Property

7.1. Content Ownership

All content on this Website, including text, graphics, logos, images, and software, is the property of Fixnow or its licensors and is protected by intellectual property laws.

7.2. Usage Restrictions

You may not use, reproduce, distribute, or display any content from this Website without our prior written consent.

8. Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

9.1. Liability Disclaimer

To the extent permitted by law, Fixnow is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of this Website.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Dubai. Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Dubai.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at sales@fixnow.ae.

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